Quick answers to what customers ask most.
How long does delivery take?
Most orders are activated within the time shown on the product page, usually a few hours. You get notified and the details appear on your order page.
How do I pay?
Top up your wallet with any method shown on the wallet page, then order from your balance. Short on balance at checkout? You can pay for that one order directly.
Is the subscription on my own account?
It depends on the product. Some are activated on the email you enter when ordering; others come as a ready account whose login details appear on your order page. The product page says which.
Can I cancel an order?
Yes, while it is still pending. Open the order and cancel it: the full amount returns to your wallet.
What if the subscription stops working?
Every product has a warranty shown on its page. Message us during the warranty and we fix it, replace it or refund the unused part.
Where are my login details?
On the order page once the order is completed. Keep them private.
Do you have discount codes?
When we run an offer, enter the code on the product page before ordering. The discount shows before you pay.
How do I keep my account safe?
Turn on two-factor authentication in Settings → Security and add a passkey for one-tap sign-in. Settings → Sessions shows every device signed in to your account.